Feel free to reach out if you have any questions about a product or order. We're happy to assist you!
We're happy to help!
Questions, concerns...? We want to help. Send us a message below
We’d love to hear from you! For any business correspondence, please use the address below:
Office
17665 Leslie Street, Suite 38
Newmarket, ON
L3Y 3E3
Please note: This address is for correspondence only. Skin RnR products are handcrafted at a separate location and sold exclusively online.
Service Hours
Monday - Friday 9am-5pm (EST)
Have questions? We’re here to help!
We do our best to ship orders the same day if placed by Noon EST.
Canada: 1-2 business days
U.S.: Approximately 5 business days
International: 5-14 business days (varies by destination)
Once your order ships, you’ll receive a tracking number so you can follow its journey. If you have any questions, feel free to reach out!
Email us at info@skinrnr.com within 7 days of receiving your parcel to notify us of your return. Please include your order number and reason for return.
For full details, check our Refund Policy here.
Never! All Skin RnR products are cruelty-free and plant-based because we believe in skincare that’s kind to your skin and the planet. We never test on animals—only on willing friends and family who can’t get enough of our products! 😉
Skin RnR is a plant-based skincare brand that focuses on natural, high-quality ingredients to support healthy, radiant skin. We carefully select botanicals, oils, and extracts that are both effective and gentle, avoiding harsh chemicals and unnecessary fillers. Our products are cruelty-free and made with your skin’s well-being in mind.
Yes! All Skin RnR products are formulated with plant-based ingredients, including botanicals, oils, and natural extracts. While we do use two lab-made ingredients—Niacinamide (Vitamin B3) and Optiphen Plus (a preservative for product safety)—every ingredient is carefully chosen to align with our commitment to natural skincare.